Help! I keep missing my delivery. What should I do?

If you are not available to receive your delivery, the carrier might leave a contact card (depending on type of delivery service and carrier) at your address indicating when they will attempt to re-deliver the package. If you are not able to receive the parcel on the last attempt the carrier is willing to make, it will be returned to the carrier depot. You will then have to contact the carrier to make arrangements for the collection, otherwise the order will be returned to our warehouse and you will be refunded through your original payment method.

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