To receive your refund, please ensure that your items are returned to us within 90 days of purchase.
Please return using your Prepaid Shipping Label: Please use the prepaid shipping label included with your order to ship your return . If you need a new return shipping label or packing slip please contact us.
Carefully place your items plus packing slip in the original reusable shipping bag or box (or packing of your choice), affix the prepaid return label to the outside of the package and hand over the package to your nearest pick up location.
If there is extensive damage to an item upon delivery, please report it to the carrier agent and contact Customer Services on 00800 46362 537.